Client Reviews

Our clients enjoy peace of mind – here is what they have to say…

A True Business Partner
Action DataTel is Interested in Your Success as a Business
The biggest benefit to our team since joining with Action DataTel has been Peace of Mind.

It’s great to have a local IT partner, as my previous IT support was out of state. When the Action DataTel team first evaluated our network and equipment, we found some equipment replacements were needed, but several were not required immediately. I really appreciate their honesty in doing what needs to be done, but not selling us services or equipment upgrades that are unnecessary to our daily business functions.

If I have a problem or an IT concern, they are quick to respond and resolve my issue.

You will not be disappointed in partnering with the team at Action DataTel. They are interested in your success as a business. Action DataTel is a true business partner.

Dr. David Allen

Dr. David Allen, Dentist

Just Like Family
For years, we were using out of town IT Support. It didn’t take long to realize that having our support handled by a company based in another state was not realistic for our needs as a Dental Office. We reached out to Action DataTel and were thrilled with how easy it was to work with them and get things done in a timely manner. We depend on Action DataTel to keep us up and running. They are just like family.

Greg Pearson, DMD

East Main Dental Center

Security is Top Notch!
I’ve been with Southern Oregon Endodontics for years. When Dr Rasmussen purchased the practice, we changed Practice management Software. The team at Action DataTel helped make that transition smooth and seamless.

We have been partnered with Action DataTel for many years, and they have never let us down. The security is top-notch and they are always available to help.

From minor scanning issues to complex multi-format software and imaging support, they are experts in finding solutions instead of problems. Eric, the owner, is a professional and friendly person. When stressful situations arise, we really appreciate his good sense of humor.

We know we aren’t just another number to Action DataTel. We belong to a partnership and are treated with respect and kindness.

Kristi Rehrer, Chief Dental Assistant

Southern Oregon Endodontics

Peace of Mind

     
     Ransomware, Phishing Attacks Target Dentists
This headline is certainly a cause for panic - however, I read this headline [in the ADA News] and I didn’t give it another thought. I have peace of mind because I know I am already protected to the highest level thanks to Action DataTel. Not only do they keep my computers and equipment functioning correctly, but all digital information is frequently backed up and stored off site. This protects my office in case of a ransomware attack or a natural disaster such as fire or flood. I sleep soundly at night - thanks to Action DataTel, I have Peace of Mind!!

Dr. James Catt, DMD, PC

Dr James Catt Dental

Quality, Streamlined Service
Action DataTel Provides Excellent Service, every Step of the Way
We recently built a new office, more than twice the size of our old space. I’m a handy guy and figured, “I can move computers and install cameras. In fact, I think I can handle this massive bundle of wires emerging from the wall near our phone system.” Boy was I wrong!

Our move-in schedule was a really tight window and there are so many little details with new construction. There was no way I could have completed the move-in without the team at Action DataTel. They streamlined the process, handling every aspect of the technology for our office move - from purchasing new workstations to WiFi network installation, and servicing it all.

Since the move, we have added more staff, more workstations, and are now upgrading printers. I find the Action DataTel team always available for questions, providing excellent service every step of the way.

Dr. Steve Bernard

Medford Animal Hospital

Trust, Dependability, and Excellence
Action DataTel communicates well with everyone in our establishment and over the years has built a relationship of trust, dependability and excellence with us. We are fortunate to have a company of this caliber on our team. We can rely on them no matter what challenges we are having: from printer problems to POS computers giving us a bad time during lunch rush. Action DataTel is an expert in our unique business needs as a Restaurant and Inn and I wouldn’t trust anyone else to handle our requirements for IT and Tech Support with such fluency.

Jerry Evans

Jacksonville Inn

Advice, Counsel, and Courtesies
I am so indebted to Action DataTel for the services, advice, counsel and courtesies about so many matters. Whether providing in-office care or tele-medicine, Action DataTel is there for me through every step, ensuring that I have everything I needed and am set for success. They make business transitions as easy and painless as possible and I know that they are only a phone call away should I ever require assistance. I am so grateful to be partnered with such a knowledgeable and caring company.

Dr. Doug Smith, OD

Bison Vision Center